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Employers boost investment in virtual care benefits: Report

by Janessa Lee

Virtual care is becoming increasingly important in today’s workplace, as employers recognize the value it brings to their employees. According to a survey conducted by Teladoc Health, nearly 90% of employers believe that an integrated whole-person virtual care strategy is “very” or “extremely” important. This highlights a growing appreciation for the benefits and convenience that virtual care offers.

In fact, the survey found that 55% of employers have already implemented and achieved a whole-person virtual care program, representing a significant 20% increase from the previous year. This demonstrates the rapid adoption and recognition of the positive impact virtual care can have on employee well-being and overall healthcare experience.

Mental health services are also a key focus for employers when it comes to virtual care. The survey revealed that 40% of employers plan to expand their virtual mental health services in the next three years. Additionally, three in four employers are specifically targeting enhanced mental health services for adolescents, children, and caregivers. This indicates a strong commitment to providing comprehensive mental health support for employees and their families.

Another area where virtual care is proving to be beneficial is in managing chronic conditions such as diabetes and weight loss. With rising demand for access to medication and lifestyle support, employers are seeking benefits programs that can effectively address these concerns. The survey found that 83% of respondents agree that virtual care programs can be instrumental in managing these conditions through an integrated approach.

Overall, the increased adoption and investment in virtual care by employers underscores its importance in today’s healthcare landscape. Employers are recognizing the need for comprehensive and innovative benefits strategies that align with the evolving market trends. By offering a broad suite of virtual care services, employers can not only meet the needs and expectations of their employees but also streamline their benefits offerings by partnering with a minimal number of vendors who can provide comprehensive services.

Through virtual care, employees have greater access to healthcare services, improved convenience, and enhanced support for their physical and mental well-being. It is a powerful tool that can transform the way employees receive healthcare and improve their overall quality of life. As the demand for virtual care continues to grow, employers must prioritize and invest in this essential resource to ensure the well-being and satisfaction of their workforce.

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